Once you register for our Virtual Learning services, you'll receive a link to set up your parent account. In this portal you'll be able to securely add your child's name, age, skill level, and email for the virtual learning Zoom or Google Meet invitation. Every registrant must have created an account with our parent portal and agree to our Terms & Conditions and Code of Conduct before the student is allowed to enter our Virtual Learning services.

Each student has different needs when it comes to virtual learning. We have private tutoring options for students who want to deep-dive into a subject, camps for the student who wants to test the waters of a new subject or hone their skills, and even 1hr webinars and trials. If you are unsure of which option is best for your family, you can fill out the contact form below or email info@robolink.com.

To keep your child's learning schedule consistent, we will do everything we can to provide the same instructor for every lesson, but there may be times when the instructor in unavailable. In this case, we will work with you to schedule an instructor best suited for your child. We also take detailed notes of every lesson so our instructors can provide your child with the best experience.

Every child is a separate registrant and cannot share an account. We do have other offerings to provide our students with custom groups classes, camps, and webinars for multiple participants.

Our tutoring allows students to start at their current skill level. Instructors will assess the students skills and allow the student to start their first class at a higher level, or spend a few lessons with the student on an accelerated path. With camps, the curriculum is on a fixed path, but students are allowed to customize their projects to further hone their skills and present their projects to the group for further critique.

Our subscription services will automatically renew. Private tutoring with purchased lesson hours, can be repurchased from our online store and added to your account, or you can choose to auto-renew after the last lesson hour is used. Camps are one-time purchased but you may purchase as many camps as you like.

If at any time you need to reschedule a tutoring lesson, please contact info@robolink.com or call 858-876-5123 and let us know the day and time you need to reschedule and we will work to either skip until the next lesson or reschedule that lesson on a later date. Please note that we need to hear from you at least 24 hours in advance to reschedule. For camps and webinars, unfortunately we cannot reschedule since these have set times and dates, but we can work with you to find a suitable replacement.

We do not offer refunds or credits if a lesson/camp/webinar is missed since the instructor was in their virtual classroom and that time slot could not be refilled. If there was a family emergency or other issue, contact info@robolink.com or call 858-876-5123 and we will do our best to work with you to reschedule the lesson..

For quality, training, and safety reasons, every lesson is recorded and stored on a secure server. If you need a copy of the recording, you can request it at info@robolink.com and we will gladly provide you a copy. If the lesson video requested is a group lesson, all parents/guardians must agree to the recording being shared and we will provide a copy to every parent/guardian in the group.

In our Virtual Learning offerings, we provide a fun, safe, and educational environment. To do this, we don't allow bullying, harassment, threatening behavior, rude gestures, visible written profanity, visible weapons, and drug and alcohol use. If a student is accused of any behavior that is against our rules of conduct, we will investigate thoroughly. If found that a student has broken the Code of Conduct, they will be expelled from our services without a refund. If you have any questions or issues, please contact info@robolink.com.

We do our best to use software that is web-based and doesn't require any installation but if you do need to install a specific software, we will provide that information before your first lesson.

A computer or laptop, webcam, and optional headphones/mic. to participate in the class. If your specific class or camp required hardware, it will be listed on that product page.

If your child is attending a subscription-based service, please contact us at info@robolink.com or call 858-876-5123 cancel the service. If your child is attending a camp, there are no refunds after camp has started but we can work with you if an issue arose where your child couldn't attend the camp the full week.